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Service Works Group

Hall 2
R16
Service Works Group
SWG House, 4 Keswick Road
Putney
London
SW15 2JN
UNITED KINGDOM
www.swg.com
Online Profile
Service Works is a leading provider of Facilities and Estates Management software. The company’s flagship software, QFM, is an integrated range of modular management tools, which optimise the operational efficiency of asset, building and service activities and deliver measurable cost savings across FM operations. QFM is fully web and mobile enabled and offers functionality including Helpdesk, Asset Management, PPM’s, Contractor & SLA Management, Health & Safety, PFI/PPP Payment Mechanism, Property Management and Bookings Management. Service Works is an accredited Microsoft Gold Partner and offers a full range of supporting consultancy, implementation and training services.
Product Information
28 Mar 2012
SWG Software Overview
QFM is an invaluable suite of management tools, designed to maximise the operational efficiency of all asset, building and service activities, provide enterprise-wide visibility of critical performance information and deliver significant reductions in operational costs. QFM utilises the latest technology; .NET and mobile solutions alleviate distance and time zone constraints and support remote and on site working.

28 Mar 2012
Case Study - Southern Health NHS Foundation Trust
Southern Health NHS Foundation Trust provides specialist mental health and learning disability services for people of all ages across Hampshire and its surrounding area. The Trust was established in 2001 and since that date has more than doubled in size, and now operates across 89 sites.
Foundation Trust status offers a greater level of financial independence than previous healthcare models, allowing Trusts to take control and ownership over the provision and development of their services. They are able to develop contractual partnerships with third party organisations to provide a range of community-focused, readily accessible services. Southern Health NHS Foundation Trust not only provides mental health services across the whole of Hampshire, but also delivers services to other NHS trusts in the South West of England.

28 Mar 2012
Case Study - BNM Mellon
As a leading financial institution, BNY Mellon required an efficient and flexible FM system to manage planned and reactive maintenance across their growing UK operation. BNY Mellon’s Facilities Department had previously been using a series of spreadsheets and access databases to manage and control maintenance, but as their operations grew a more powerful system was needed which could expand in line with the business. In 2001, the bank began a system selection process to obtain a suitable replacement.

28 Mar 2012
Case Study - Fat Face
Leading British high street clothing brand, Fat Face, has a distinctive brand with an avid following of customers who purchase its products as much for their life outside 9-5 image as for their fashion appeal. With a portfolio of 195 stores across the UK and a thriving on-line retail and catalogue business, it comes as no surprise that despite tough economic conditions, Fat Face is continuing to expand. With another 15 stores scheduled to open in the UK this year, it also operates stores in Ireland and the Channel Islands.
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