header Facilities Show 2012 - FAQs
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FAQs


Q. I am interested in exhibiting at Facilities Show 2012. What should I do?

Please contact Fergus Bird, Sales Manager, on +44 (0)20 7921 8660 or email fergus.bird@ubm.com.


Q. What sponsorship opportunities are available at the event?

Please contact Fergus Bird on +44 (0)207 921 8660 or email fergus.bird@ubm.com


Q. How do I access the exhibitor technical manual?

The technical manual is not live yet, you will be sent your username and password once it is live. The Exhibitor Technical Manual is accessed through the Exhibitor Zone; login using the password that will be sent to you via email and click on the link 'Technical Manual'.

Q. When will I receive my exhibitor badges?

Approximately 3 weeks prior to the show or if you need replacement/additional badges they can be obtained onsite.

Q. How do I access the PR and Marketing guide?

The PR & Marketing Guide is not live yet, you will be sent your username and password via email once you can access it. It is accessed through the Exhibitor Zone; login using the password sent to you via email and click on the link 'PR & Marketing Guide'.


Q. I have lost/not received my password to access the exhibitor secure zone. What should I do?

Please complete the password request form on the Exhibitor Zone login page. Your password will then be emailed to you. Or contact Kimberley Floyd, Event Co-ordinator on +44 (0)207 955 3790 or email her on kimberley.floyd@ubm.com.


Q. My password to access the exhibitor secure zone isn't working. What should I do?

Please contact Kimberley Floyd, Event Co-ordinator on +44 (0)207 955 3790 or email her on kimberley.floyd@ubm.com


Q. I have accessed the exhibitor secure zone, but cannot access the exhibitor technical manual/PR & Marketing guide. What should I do?

Please contact Kimberley Floyd, Event Co-ordinator on +44 (0)207 955 3790 or email her on kimberley.floyd@ubm.com.


Q. I can access the exhibitor technical manual, but do not understand how to use it. What should I do?

Please contact Kimberley Floyd, Event Co-ordinator on +44 (0)207 955 3790 or email her on kimberley.floyd@ubm.com.


Q. I would like some help with marketing & PR in the run up to the show. What can I do?

Please refer to the PR & Marketing Guide, accessed through the Exhibitor Zone, which contains essential information on how to maximise your investment at the show. Or alternatively contact the Marketing Team.


Q. How do I create my own page on Facilities Show website?

Our website attracts a high volume of visitor traffic in the lead up to the show and we've made it easy for all our exhibitors to promote themselves and their new products. You can access your extranet page through the Exhibitor Zone using the password sent to you via email. For any queries regarding the extranet facility, please contact Grace Turner on +44 (0)20 7921 8021 or email her on grace.turner@ubm.com.


Q. Am I entitled to a free entry in the official Facilities Show 2012 show guide?

Yes, as an exhibitor at Facilities Show you are entitled to a free entry in the official Show Guide, which is distributed free of charge to all pre-registered visitors. Please refer to the PR & Marketing Guide, accessed through the Exhibitor Zone, for further details.  


Q. Can I submit press releases to appear on Facilities Show website?

Yes, please email your press releases/news stories/case studies to Laura Dagg at Laura.dagg@ubm.com.


Q. When will I receive my contractor passes?

Contractor passes will be available from security upon arrival at the NEC.


Q. What should I do if the details on my badges are incorrect?

When you arrive onsite, the badge query desk can amend any details and print off a revised version of your badge.

Q. Who do I contact about building my stand?

Please contact Georgina Raye at georgina.raye@ubm.com


Q. What are the 2012 show opening times?

Tuesday       15 May  2012
Wednesday 16 May  2012
Thursday      17 May  2012
10:00 -17:00
10:00 - 17:00
10:00 - 16:00  

 


Q. What is the shipping address of Facilities Show 2012?

  Your company name
  Your stand number
  The Facilities Show 2012
  Hall 1
  NEC Birmingham
  B40 1NT  


Q. Is there parking at the venue?

Yes, there is car parking for 21,000 vehicles and regular complimentary shuttle buses to and from the main entrances. You may be charged up to £8, it may be more cost effective if you contact the NEC and book a space.

Q. My question has not been answered. Who shall I contact for more information?

The event team for Facilities Show is here to help and would be happy to assist you with any queries that you might have. Click here to contact us.