For all the latest news, features and reviews in facilities management coming directly to you from Facilities Management Journal (FMJ) and Facilities Show directly.
5 Ways to Improve Communication within the Facilities Management Industry
The foundation of Facilities Management is built on great communication - it is fundamental to the development of good business practice. FM not only needs great communication as a base to build from, but this approach also needs to filter up and down the chain of workers in FM to create solid interpersonal links. Improving communication within the FM industry has a knock on effect to improving job efficiency, knowledge and time management. So what are the key ways to improve communication in this sector?
The Evolution of Job Management in the Facilities Management Sector: From Piles of Paper to Market Networks
The World Economic Forum says we’re on the cusp of the Fourth Industrial Revolution (or Industry 4.0). Self-driving cars and Artificial Intelligence are no longer just sci-fi fantasies. As our world and the workforce continue to rapidly evolve, it’s clear that we all need to be using efficient job management systems if we’re going to keep up with any of these changes.
Developing a PAT testing plan for critical environments
OCS’s work in the Middle East focusing on the SSMC
In January 2018, OCS Emirates announced it had secured a five and a half year hard and technical FM contract with the Sheikh Shakhbout Medical City (SSMC), the largest healthcare facility in Abu Dhabi. The agreement represents just one in a number of key healthcare wins for the service provider over the past year, both in the UK and internationally. The significance of this contract also demonstrates how substantially the FM market is growing in the Middle East, following the staggering rate of construction that continues unabated in the region.
Why Market Networks are the Future of HVAC
Not to be confused with network marketing, market networks are an emerging type of business model aiming to make working life fairer and easier for everybody. By mobilising business communications and securing them on a cloud-based digital platform, market networks enable their users to navigate marketplaces online, connecting with business contacts like friends on a social network. As with previous innovations in office applications and telecommunications, market networks are set to transform existing job management systems for the better.
Approaching Digital Integration in the Workplace
Tech is now a fully embedded element of every office - from the advent of the photocopier, the office environment had been fully changed into an evolving technological arena. In June 1975 Business week published an article titled ‘The Office of the Future’ with the second part of the article titled ‘The paperless office’. In 1975, this may have seemed far-fetched - but as computer giants IBM and Xerox dominated an emerging market - their predictions were not so rooted in fantasy.
The data and spatial requirements behind the rise of collaboration
Leesman is a global business intelligence tool that benchmarks how workplaces support employee and organisational performance. The past few years has seen much focus placed by our industry on the importance of collaboration and the resultant spatial needs for people to meet and interact.
The changing perception of contract catering
Catering providers have been on a silent mission to reshape the industry and inspire workplaces across the country for many years. With ‘health and wellbeing’ no longer viewed as a buzz-term, instead an integral part of everyday life, it’s time to check in and see how this endeavour is going and how it aligns with wider facilities management undertakings. Vacherin, London’s premier contract caterer, believes the catering offering in an organisation could be the missing part of the UK’s ongoing productivity puzzle.
Grundon launches Paper Cup Recycling service
Empowering Facilities Management
As a result of recent developments in technology, offices and workplaces are being transformed into digitised, connected environments. From Virtual Reality to the Internet of Things (IoT); new systems and products are being deployed to improve productivity and maximise efficiency.
The DNA of the Perfect FM Leader
It is widely accepted that Facilities Managers must be multi-skilled in order to execute their work. But how can FM leaders adapt to their ever changing environment? The DNA of a perfect FM leader is hard to define. In a changing landscape an FM leader must now be more multifaceted than ever before. As technology becomes an increasingly important element of a FM leader’s role, they must be able to adapt and be open to utilising new technology alongside more traditional roles and approaches.
Steps to improve sustainability
Long-established methods of pre-commissioning cleaning and ongoing water treatment are heavily reliant on large volumes of water and chemicals, with sampling and consultants the mainstay of understanding system condition. Wasteful and leaving FMs in the dark, Steven Booth, Managing Director of Guardian Water Treatment, says ‘there is another way’, with the latest water treatment solutions enabling FMs to save money and resources, while improving their environmental credentials.
A good wheeze
We breathe 25kg of air per day, so minimising airborne pollution clearly matters. But we need to do better – a big part of the population lives and works in areas where particle rates exceed World Health Organisation guidelines. Mark Taylor, Sales Director for Camfil, examines the impact of poor indoor air quality on health and productivity and what FMs can do to ensure that the occupants in their buildings are kept safe.
How to outperform the specialists and save with smarter and better cleaning methods
5 Questions to ask your CAFM provider about security
Organisations use computer-aided facility management (CAFM) software to drive maintenance management efficiencies, meet regulatory requirements and store facilities management and asset-related data in an easy-to-access, secure place.
The TFM Report 2018 - Infographic
The aim of the 'TFM Report' is to demonstrate both the positives and negatives of working with outsource suppliers in Facilities Management (FM), specifically Total Facilities Managers (TFMs). For anyone either currently outsourcing or considering doing so, this guide is designed to help you get the most out of the relationship with your service provider. It will also give you an overview of major trends, challenges and opportunities in the market, for companies and TFMs alike.
A new era of flexible business. What does it mean for FM?
The average workplace today is very different to what it was just a few decades ago. From emerging technologies becoming more sophisticated and accessible, to the popularity of flexible working and beyond, the accepted standards of working environments are evolving. Satisfying the needs and requirements of this new era of flexible business, means service providers must evolve too.
Combining the efforts of FM and HR
Ask anyone working in FM, and they’ll tell you that a relationship with HR is fundamental in allowing them to do their jobs efficiently. In line with the eventual and somewhat reluctant realisation over past years that the key to successful staff retention is centered on taking genuine care of your employees; HR and FM is continuing to merge into one ‘super-role’. Whether contracted externally, or delivered in-house, both HR and FM are services focused on people, businesses, and the buildings that house them.
Compliance: simpler than it sounds
Lots of people talk about compliance in the FM world. Clients, FM providers, M&E specialists, H&S consultants, specifiers, the list goes on. But the reality is that everyone interprets the same ‘rules’ differently. At a recent BIFM Leaders Forum, sponsored by Churchill Contract Services, there were more definitions of compliance than people round the table. Twelve people and more than two dozen definitions.
3 things you must do to make the most of exhibiting at Facilities Show 2018
After many months of preparation, the world’s largest dedicated FM event, Facilities Show can go by in a flash. Ceris Burns, Managing Director of specialist PR agency for the built environment, Ceris Burns International, shares three top tips for maximising the time and money you’ve invested in exhibiting.
How Can We Encourage More Women into Leadership Positions in the FM Industry?
In the FM industry, the further up the employment chain you look - the less women that occupy key roles. This is something we see industry wide, with some reports stating that just 3 - 4% of CEOs worldwide are women. However, there are a much more women taking up entry level positions in the industry. So what is it that puts women off from working in Facilities Management and progressing to managerial roles further up the career ladder?
Food safety and sustainability
Cromwell Polythene – one of the UK’s leading supplier of sacks, bags and speciality products for the storage and collection of waste and recyclables – is now a member of the Foodservice Packaging Association (FPA).
The relationship between nutrition and wellbeing at work
Eating a well-balanced and nutritious diet can contribute to a whole range of benefits for both employers and employees, including decreased stress and anxiety, boosts in mood and energy levels, and a lower risk of disease. We believe businesses have a duty to actively encourage their employees to change their eating habits, in order to have a healthy impact on the overall wellbeing of the workforce.
New solution for deep cleaning escalators
ISO 45001 – what does it mean for your company?
ISO 45001 sets out to provide a robust and effective set of processes for improving work safety in global supply chains. ISO 45001 is the world’s first International Standard for occupational health and safety.
Peak performance at work: stay hydrated!
Athletes and sportsmen have known for some time that hydration is important to success. It’s not just because it makes the body’s physical systems work better, but because below a certain level of hydration the human brain doesn’t work as well as it should. Therefore, when considering the management of the workplace, it is imperative to understand that your employees need to remain hydrated in order to maximise their cognitive performance.
How sleep impacts our wellbeing at work
Advanced Workplace Associates’ (AWA) latest research looks at the factors that most impact cognitive performance - so individuals and organisations can understand and adopt best practices to get everyone’s brain in peak condition.
Tech trends: an overview
Scheduling software users award Fast Lean Smart UK a Net Promoter Score of 100
Janus-faced management; looking to to the past and future
2017 has been quite a year. Not just for Servest but for the industry as a whole. The dynamics of facilities management have subtly adjusted. There’s now much more pressure on FM service providers to differentiate themselves. To do so, some companies are focusing on certain sectors; others are placing innovation at the core of the offering; and there are those that believe a venture into new territories will give them the edge. For us, it’s about a combination of the above; but the recognition of technology’s game-changing power has particularly curbed our thinking.
Mergers and acquisitions within the FM sector
There has been an increase in merger and acquisition activity within the FM services sector over recent years; which according to analysts is set to continue. What are the benefits to customers, clients and the services providers themselves of this level of consolidation within the FM market?
The social value of the bin has considerably increased. It has transitioned from being a humble receptacle for waste to an integral component in increasing recycling rates and shaping urban environments.
Knowledge is power
Lean and Keen
FM Clinic: ISO 41011:2017 Facility management standard
The new ISO 41011:2017 Facility management standard is designed to ensure FM is viewed as a strategically important discipline in the management, operation and maintenance of the workplace. It was recently adopted formally by the BIFM; while IFMA and RICS have been active in encouraging those representing the industry to actively engage with the new standard.
Line of Attack
Interconnected systems and digital information have revolutionised the way we shop, work and play. The evidence is everywhere. We share many of our waking moments on social media, track our every step and calorie intake on smart devices, and access online marketplaces and banking services anywhere, anytime.
Rules of Engagement
In May this year, corporate office specialist Anabas launched a white paper entitled ‘What type of office worker are you?’, the first in a series looking at the evolution of agile working. The paper focused on the importance of understanding human behaviour and work styles, how they influence interaction within the workplace itself and underpin engagement.
Ways to mitigate unconscious bias
It’s unlikely that anyone would ever dispute that all human beings deserve the same rights and respect – regardless of whether they’re male, female, black, white, heterosexual, homosexual, or whether they don’t fall into any predetermined social constructs or categories. Regardless, gender equality is unfortunately still a mere spec on the horizon.
FM Clinic: Taking the heat out of summer
Some recent reports suggest that those employees who are in the office over the summer don’t think that employers support them enough through the summer months, from providing better air conditioning when it’s hot to holding summer events. What can FMs do to ensure that those staff working through the season feel supported and motivated when half the office is on holiday?
Taking the heat
If you’re finding it tricky to get a mobile phone signal in your office building you’re not alone, says Ian Smith, IBC Business Manager at Redstone Connect in London. But just who is responsible for mobile coverage in your workplace and how do you fix it?
Breath easy and stay productive
New evidence suggests indoor air quality directly contributes to staff productivity. FMJ look at the ways a ventilation system can both enhance occupant comfort and contribute to a green infrastructure within buildings.
Did you know the current Data Protection Act is due to be replaced
The new General Data Protection Regulations (GDPR) what does it mean to you and your organisation? Steve Talbot, Managing Director of IT Efficient, warns FMs to prepare for the upcoming changes in new Euro-wide regulations.
Innovations make vacuuming easier and more efficient
Facilitate opportunities at the Facilities Show
Advice from Ceris Burns, managing director of show PR partner, Ceris Burns International
Facilities Show 2017 is a calendar milestone for many cleaning and FM organisations.The world’s largest dedicated FM event is the place to exhibit, network, learn and innovate.
Practical innovations boost return on investment with measurably better cleaning results
A Clash of Perspective?
One could imagine that architects and door hardware pioneers would constantly be clashing – the former strives for aesthetic perfection while the latter for functionality, safety and security. However Simon Osborne, Commercial Leader of Allegion UK, believes that it need not be this way.
Green Spaces Create Happy Workplaces
First impressions count. And creating aesthetically pleasing workspaces, through well-maintained buildings and attractively landscaped grounds, is vital in helping to create a positive impression of your wider organisation. However, as important as image may be, there are arguably more significant benefits to be gained by optimising the environment in which your staff work on a daily basis.
EMPLOYEE SCREENING IS VITAL IN FIGHT AGAINST CYBER FRAUD
The facilities management sector employs around one in 10 of the UK working population, providing services that range from security to building and engineering maintenance through to asset management solutions. It is estimated to be worth £111bn a year to the nation’s economy.
FM’s blind spot: how to avoid fuelling myopic data-driven mistakes By Tim Oldman, CEO Leesman
In an issue dedicated to data, the RICS Property Journal recently set out a framework to help facilities managers to acquire a holistic view of how assets are performing. Seven key metrics were identified and hailed as enablers of workplace transformation if correctly measured - space utilisation; costs of occupancy; safe, comfortable and compliant; space productivity; location; wellbeing; and lease life.
Make networking work, for you
Cooperation and collaboration are vital for effective counter-terrorism
Commercial competitiveness must give way to collaboration as on-site teams work to deter terrorists. Response plans are clearly important but reducing the risk of an attack must always be the focus of counter-terrorism efforts. In the event of an attack, it goes without saying that disaster response and business continuity plans should be well established, known by all staff and tested regularly. Working on the assumption that an attack will happen is the best way to stay prepared in the event that it does.
Store to save with the ‘internet of energy’
Dr. Alex Mardapittas, Managing Director of Powerstar and inventor of the Virtue energy storage system, discusses how using storage technology can help realise significant savings on energy bills. The UK is currently in the midst of an energy crisis, with peak demand on the National Grid expected to increase six-fold by 2050 and at present, there is simply not enough energy resources to manage the forecasted growth.
When is the right time to upgrade to LEDs'?
Given that light emitting diode (LED) based lighting can save money, reduce carbon dioxide (CO2) emissions, and has a long life and high quality light output, why aren’t all facilities managers upgrading to this technology? Marcus Brodin, Commercial Director at Future Energy Solutions (FES) believes there’s nothing to fear from LED lighting and that now is a great time to make the switch.
Dispelling the myths of Mobile Access
Physical access control is a key component of many organisations and can be used for anything, from opening doors to car parks, buildings, secure rooms or even accessing computer files. Much of the technology and systems have remained the same over the past twenty years, but as technology is developing, security providers are increasingly turning to mobile devices for a range of security devices.
Designing Workspaces of the Future
With nomadic working life very much the way forward for most businesses, communication is happening from almost anywhere, we hear from Mary Ann de Lares Norris, Oblong Industries’ Vice President EMEA, who explains how new technology is disrupting the ways businesses conduct meetings, so that decisions can be made faster and employees can collaborate easily across time zones.
Go East or Get Fat
Workplace caterers and food producers need to adopt an Eastern approach to catering, seeing food as medicine, rather than simply as a source of sustenance. That was the message from speakers at a British Institute of Facilities Management London Region event this week (9 November 2016), sponsored by Partners In Purchasing, which explored trends in medicinal food.
Does IoT Signal the Death of BMS?
As enterprise Internet of Things (IoT) deployments begin to gather momentum, Indi Sall, Technical Director – IT Services, NG Bailey, asks what impact this new age of interconnectivity will have on the well-established world of Building Management Systems (BMS).
Effective Supply Chain Partnering
Stephen Henagulph, Screwfix Business to Business Manager, believes there is scope for closer and longer-term working agreements between facility managers, procurement teams and key suppliers to deliver service level agreements and a first-class service to clients.Stephen Henagulph, Screwfix Business to Business Manager, believes there is scope for closer and longer-term working agreements between facility managers, procurement teams and key suppliers to deliver service level agreements and a first-class service to clients.