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Keynote Theatre

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Inspirational keynote: Courage and risk – a different perspective
11:30 - 12:30

What is courage? Is it just about a willingness to take risks, or is it more about being willing to face your fears? What about perseverance, fail-ing but getting up and trying again? And then there’s the courage re-quired to try something new or to try to see things differently. Some-times the old view is comforting. Sometimes telling yourself that doing something big or rising to the challenge is impossible. Sometimes, it’s so much easier to find an excuse than to find the courage and take the risk.

There is always the risk of failing when you’re trying something new. And in the case of Eddie the Eagle, his ambitions also put him at risk of severe injury. Not landing the 90-meter jump at the Calgary Winter Olympics could have had terrible consequences. But actually, his most serious injury was caused by something completely different.

Eddie recently filmed a re-enactment of his worst injury with Larry Wilson, CEO and author of SafeStart, which provided a totally new way to look at risk – especially the risk of serious injuries and fatalities.

In this inspirational keynote address you will hear about Eddie’s career, his most serious injury and his perspective on risk. Together, Eddie the Eagle and Larry Wilson bring new insights into courage and risk with engagement, humour and a touch of seriousness, so that the safety community can make better risk assessments: especially when it comes to the real risk of serious injuries and fatalities.

Workplace Wellbeing Theatre

Nutrition as part of a health and wellbeing offer
10:45 - 11:15
Head of Nutrition and Wellbeing, Artizian and Co-Founder
Nutition Bites

• Workplace wellbeing is a vital element to the suc-cess of your company, but does nutrition form part of it?
• Employees who are well – physically, mentally and socially, are more productive, creative and en-gaged, helping their organisations achieve greater success
• Nutrition is now recognised as a powerful interven-tion tool to support employee wellbeing and can complement any wellbeing programme, helping to maximise workplace performance.
• Stress, anxiety, productivity and performance con-cern us all, and energy is the new time. Improved nutrition can support employee wellbeing and resil-ience.

This talk will present ways improve workplace nutrition to help employees eat better, one bite at a time.

Workplace design and its impact on productivity and wellbeing
11:15 - 11:45
Workplace Consultant & Designer

• Trends in what employees want from their work-places
• Differences between generations and different types of worker
• How to design a workplace which positively im-pacts productivity and wellbeing
• What to avoid
• Examples of leading projects

Wellbeing at work – differences in what ‘snowflakes’ and ‘baby boomers’ expect from their employers, and the benefits of wellbeing for recruitment and retention
12:00 - 12:30
Associate Director
Capita Real Estate and Infrastructure

Employees are increasingly looking to their organisation to show that it cares for their mental as well as physical health and wellbeing. This talk will look at ways to proactively manage this area and the positive impact this can have on a business including:
• Research and innovation – the move from fruit boxes to 4D relaxation pods
• Taking a multidisciplinary approach – collabora-tion across the various functions including health & safety, HR and medical professionals
• Impact on recruitment and retention – as the mar-ket becomes more competitive, organisations want to attract the top talent while minimising recruit-ment costs through low staff turn over
• The changing generational focus – from the snow-flake generation to the baby boomers, what do the various employee groups want from an organisa-tion?

Tackling fatigue in your organisation
15:00 - 15:30
Managing Director
Third Pillar of Health

Sleep, together with cardio-vascular fitness and nutrition, form the three pillars of good health.
There is no part of our physical or mental health that can’t be linked back to sleep. When we are sleep deprived, we suffer more frequently from short term ill health. Over time sleep deprivation has been linked to an increased risk of chronic health conditions including obesity, diabetes, heart disease and certain types of cancer. We are also much more likely to suffer from poor mental health including anxiety and depression.
Sleep is crucial to how we function during the day. This includes our performance at work. Our cognition, executive functioning and creativity are affected. Our vocabulary also becomes impaired.
Our domestic, family and social lives can also be affected. Sleep deprivation affects our personal and professional relationships.
In the US studies have shown that roughly one third of the population are regularly failing to obtain sufficient good quality sleep.
Tiredness and fatigue are unproductive, costly, unhealthy and unsafe. This presentation will help you understand how to tackle fatigue in your organisation.

Drugs and alcohol in the workplace: identifying and deterring inappropriate use
15:45 - 16:15
Training Consultant

• Drug consumption in the UK – new and emerging drug trends; usage statistics for various illegal drugs and legal highs; misuse of prescription drugs in the workplace
• Cannabis and CBD oil – challenges for employers with legal availability
• Alcohol consumption in the UK – patterns of use; demographic splits; trends in different regions; drink driving
• Trends in test results sent from employers to SYNLAB UK – percentage of employees who fail and what’s being found in positive test results
• Creating, implementing and reviewing drug and al-cohol policies
• Who can you test and how

How your job impacts your wellbeing
16:25 - 16:55
Senior Development Coach
Acre Frameworks
Acre Frameworks
Talent Assessment Consultant
Acre Frameworks

Are you in the right role within the right business to truly thrive? Are you a business that offers an employee experience where your people are holistically thriving? This session will explore how fit for role, line management relationships, professional development planning, personal/business value alignment, and team dynamics impact employee wellbeing.

Workplace Technology Theatre

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How not to integrate technology in buildings -avoiding the pitfalls others have already made
11:00 - 11:30

Mike’s session will cover the current state of the Smart building industry as well as:
- Common mistakes people make when selecting technology
- The importance of considering UX (user experience) in technology design and selection
- When to think about ‘Smart’ in the context of a building's construction or fit-out programme

Making every building smarter: when innovation meets reality
11:40 - 12:10
Managing Director and Global Head of Research

Making buildings smarter has been a fertile ground for technology innovation with new solutions hitting the market including a new generation of sensors, connected devices, IoT platforms, displays and software platforms leveraging the latest in IoT and AI.This talk will bring together the latest Verdantix research, surveys and analysis to explore:-Is there a case for every building to be made smarter?-What do landlords and building occupants actually want when it comes to smart buildings?-How should real estate and facility executives select building technology for their portfolios?

The Cosmo guide to security systems
12:20 - 12:50
Managing Director and Co-Founder
Advent IM

As we push ever onwards with the ‘smart’ agenda, building systems are increasingly interconnected and web enabled, the challenge for today’s Facilities and Workplace Managers is to make sure all these systems are managed safely and securely. Mike’s Cosmo Guide to systems tells us how to specify and procure securely, how to manage securely and how to decommission securely.” 

Connecting data unlocks smart opportunities
13:00 - 13:30
Business Development Manager

A smart building is about being connected. The smartest buildings join up all activities and operations, regardless of systems, to enable interaction and automation, making them more efficient and responsive. Integrating data produced by a building’s systems, technology and sensors into one single platform, can have a significant impact on your buildings performance, operations and occupant wellbeing, resulting in substantial benefits and cost savings across your business. 


Smart to Intelligent Buildings
13:40 - 14:10
Regional Director - Smart Buildings Group

Developments in technology are transforming smart buildings into intelligent buildings. Tony Buckingham, Head of Technology Group at AECOM, discusses how new technologies are enabling this transformation and the benefits they provide to the users, building owners and facility management teams. The presentation animates how multiple services can be combined to create an integrated solution with cause and effect outputs.


How digital must buildings become to be called smart?
15:00 - 15:30
Business Development Leader – Smart Buildings

Paul will discuss IBM’s point of view on how the convergence of IoT, Big Data, AI and the human being is accelerating industry wide understanding of what it takes to make a building ‘smart’ 

Facilities Management Theatre

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FMJ Panel: Productivity & technology
11:00 - 11:45
Business Development Director
Principal Lead, Estates and Master-planning
Zoological Society of London
Director of Products & Analytics - Connected Workspace
Technical/FM writer

A report, Solving the UK’s productivity puzzle in the digital age, published by the McKinsey Global Institute last year argues that the UK’s “uneven digitisation” is one of the reasons for our continuing productivity gap. It’s been argued that the FM sector could be playing a much stronger role in helping to boost productivity within businesses. How can technologies such as CAFM, sensors and other forms of prop tech be deployed to improve performance for clients and FM services providers?

Empowering People & Workplaces
11:55 - 12:25
Workplace Services Consultancy Development

In 2018 Ricoh produced a report, in partnership with Oxford Economics, which highlighted that people working using the right workstyle would unlock £39.8 billion in the UK Economy. The research covered: the optimal office, the purpose of culture, workspace and technology.  I will discuss the key findings of the research, case study material and provide some key takeaways for you to raise the productivity of your people through empowering them and the workplace!

New data strategies for FM in IWMS: Implementing big-data structures and Analytics in productised approaches
12:35 - 13:05
Director of Global Product Strategy & Innovation

“Data is the oil of the new economy”. Putting aside the question whether this statement will prove to be true or not, it understates the fundamental transformation our societies as well as our profession is going through: digitisation and automation are having an almost ubiquitous impact today.

Within the field of real estate- and facility management, processes of digitisation lead to the emergence of new types of data. As the use of IoT in facilities is growing, we see more data emerging on a vast array of aspects, relevant to the profession.

In this session, we will explain how Planon is facilitating new types of use of data and how we see IWMS play its role in the ‘big data future’.

Panel: Outsourcing – is TFM still a trend?
13:15 - 14:00
Asset Maintenance Services Director
Stansted Airport
Overseas Head of Operations
Foreign and Commonwealth Office
Managing Director of Integrated Solutions
Atalian Servest
MD of the Integrator
Building meaningful workspaces: the alignment of tools, culture, and space
14:10 - 14:40
Regional Workplace Manager
Slack Technologies

An exploration on how Slack combines its tools (technology), its unique culture and its spaces to create functional and adaptable workspaces that cater for the next generation of employees.

Workforce as a customer - creating a great place to work
14:50 - 15:35
Workplace Concierge and colleague engagement champion
Customer Strategy & Leadership Forum

Take away practical ideas from EE’s inspirational work and be stimulated to try new ideas yourself. With a full-time concierge for almost 1000 employees at the Plymouth site, this role has become the hub of activity to enable employee engagement, driving rising employee satisfaction. Speakers from EE’s award-winning Plymouth centre and the Chair & Founder at one of the top-rated independent professional forums for customer professionals combine to draw out key trends and the main benefits of seeing your workforce as your customer. At EE, there has been a real shift in mindset, placing ‘personal’ at the heart of their thinking, one of the new corporate values: personal simple and brilliant. It’s a closed loop: listen to frontline colleagues, act on feedback, design solutions to meet their needs. An agile approach encourages experimentation. Learning fast helps implement changes quickly. Great leadership has been key to success

Creating next-generation collaborative work environments
15:45 - 16:15
Workplace Technology Strategist

Formal and informal collaboration spaces are dominating new office environments. Technology is a vital component in these new work settings. Creating spaces for employees to effectively meet, share information and innovate is an imperative for company productivity, yet many IT and facilities organisations struggle designing, deploying and managing these critical assets.

In this session, we will examine the trends that are driving the explosive growth of collaborative workspaces and share a practical approach for building a winning business case for technology. We will also show how space design, furnishings and technology come together to create more innovative and engaging places for people to work, and discuss the role standardisation plays in eliminating complexity, reducing costs, improving productivity and driving adoption.

Finally, we will outline how Cisco integrated space design, furnishings and technology to create more effective collaborative spaces within its own organisation, and the role that facilities, IT and HR played in that transformation. Between 2012 and 2017, Cisco increased its global workforce by 7%, while at the same time closing 241 buildings and decreasing its real estate portfolio by 26%.