Agenda

All times displayed for Europe/London timezone.

Workplace Wellbeing Theatre

Mental health and the law
10:45 - 11:15
session
Director
The Healthy Work Company
Managing Director
Loch Associates Group

• What employers are legally responsible for
• Understanding legal changes which make Mental Health First Aid requirement
• Legal cases where Mental Health First Aid has been mishandled

The wellbeing professional of the future
12:45 - 13:15
session
Account Director
Emcor UK
Group HSSE Director
Ladbrokes Coral Group
Director, Safety and Wellbeing
Vodafone
Senior Product Manager
Acre Frameworks

This session will explore the landscape and projected direction of the burgeoning wellbeing industry, and where it intersects health and safety in different organisations through the eyes of three senior leaders with long-standing track records in the H&S indus-try. It will also examine what type of talent businesses are recruit-ing to effectively deliver on wellbeing in the workplace.

How an 8-week mindfulness course improved drivers’ safety and employees’ health at Abellio
13:30 - 14:00
session
Project Change Manager
CIRAS
Head of Health, Safety, Security and Compliance
Geodis United Kingdom Ltd

A group of bus drivers at Abellio volunteered to take part in an 8-week mindfulness course, which had been developed internally with help of Chris Langer, a mindfulness coach. The bus drivers were encouraged to spend around 40 minutes per day listening to an audio guide and doing short exercises. The results were staggering.
A lot of those taking part experienced daily abuse from passengers, which took its toll mentally. One driver reported taking prescription medication for migraines but said that since starting the mindfulness course he hadn’t needed to take any more tablets. Another driver found that the stress of dealing with other road users put him in a bad mood, and as a result was getting several passenger complaints each week. By the fourth week of the course, however, the complaints stopped altogether.
As an independent body, the University of Southampton monitored the programme and the feedback from drivers, collating the results on behalf of Abellio and CIRAS.
The project was headed up by Monica Monti, who was at Abellio at the time and is now at GEODIS, and Chris Langer of CIRAS. In this case study Monica and Chris will share what worked well and what they would change if they were to do it again. The presentation aims to be an informative and interactive discussion, opening up an innovative, preventative approach to tackling incidents long before they happen.

Mates in Mind
15:00 - 15:30
session

Keynote Theatre

Inspirational keynote: Success on the field and mental health: a personal account of understanding what matters
11:30 - 12:30
Keynote

Arguably one of the best-known rugby players in the world, Jonny Wilkinson famously kicked the drop goal that won England the World Cup with just sec-onds left in the final. He then went on to be rated as one of the best players in the world in both internationals and at club level with Newcastle and Toulon.

Much of Jonny’s success on the field, however, took its psychological toll. He has dealt with depression, anxiety and panic attacks. In this honest, unguarded speech Jonny will recount how his focus and dedication to the sport he loves meant overlooking important parts of his life. He will consider what that experi-ence has taught him about mental health and will talk about his personal jour-ney to acceptance.

Facilities Management Theatre

Sponsored by:

Panel: Skills & talent in FM
11:00 - 11:45
session
Managing Director
Build Recruitment
Managing Director
O.M.G Consultancy

• Where is the next generation of FM talent going to come from?
• How can FM attract top talent?
• How will Brexit impact people in FM?

Panel: Company culture, recognition and getting a seat in the board room
11:55 - 12:40
Panel
Co-Founder and MD
Proxyclick
Chief Development Officer UK & Ireland
Atalian Servest

• How do we get proper recognition in the board room?
• How do we make sure FMs provide value, and prove it?
• How can you boost your personal brand?

Talking the language of your customer
12:50 - 13:20
session
Director of Global Product Strategy & Innovation
Planon

One dominant trend in Facility Management service providing is around customer centricity. The user of our facilities as the focal point in creating great experiences. This has been a trending topic around workplace strategists for years now.

Customer & user centricity has been prominently put on the FM to play a role in the battle for talent, both to attract and retain talent.

Especially the new generations of FM professionals have different views on how they work and interact and what ways they prefer to interact. As a leading IWMS player, Planon considers how to position against this. Does FM business software need to adapt to new modes of interaction?

The dynamic of real leadership for sustainable success
13:30 - 14:00
session
Director, Chairman- Property, FM & Building Services Groups
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Geoff will share his views and experience in his straight-talking style, discussing concepts, examples and from his wide range of industry experience, giving support to attendees on pitfalls, techniques and signposting further opportunities for development.

• Visions and Strategies-Bringing them to life.
• Meaningful Engagement.
• Real Leadership Concepts
• Winning Hearts and Minds.
• Importance of Mental Health and Wellbeing
• Why Things don’t work!
• Creating Environment for sustainable Success

Panel: Diversity and inclusion in the workplace
14:10 - 14:55
Panel
Operations Director - EMEA
CBRE

• What role does diversity play in attracting talent?
• How will Brexit impact diversity and inclusion in FM?
• How well is FM doing when it comes to diversity?

The New Resource Strategy for England and its impact on FM
15:05 - 15:35
session
Deputy Chief Executive Officer
Chartered Institution of Wastes Management (CIWM)

The new resource strategy seeks to make the UK a more resource efficient nation by boosting recycling rates and reducing the amount of waste generated. Taking us from throw-away society to one that looks at waste as a valuable resource and transitioning to a more circular economy. There’s no doubt that the impact of the suggested changes will affect every single business in the UK and is likely to determine our course for a decade or more. 

Join Chris Murphy, Executive Director of the Chartered Institution of Wastes Management (the membership body for the sector) as he discusses the overall strategy and its recent consultations on DRS, EPR and the plastics tax and its impact on Facilities Management.