We asked one simple question: “Wouldn’t it be great if we were able to inform our customers of a problem, where it was precisely and above all else notify them before they even knew about it?”
Through the development and application of its waterless urinal technologies, biological solutions and closed systems, WhiffAway knows a thing or two about washrooms. And beyond saving water and money, reducing the pressure on infrastructure and dramatically reducing washroom maintenance downtime, we have used our experience to develop and install the world’s first fully connected smart washroom technology.
Rising washroom standards and customer expectations have driven Facilities Managers to find more innovative ways of monitoring performance. The emergence of the Internet of Things (IoT) has enabled service providers to collect data, track patterns and effectively manage resources to avoid run-to-breakdown scenarios. Better management reduces waste and makes a measurably major contribution to sustainability.
Delivered as a turn-key solution, WhiffAway’s Smart Washroom uses IoT enabled sensors to collect data within the Smart Washroom. The application provides an interactive 3D washroom platform, while an easy to navigate user interface delivers data in a measurable way.
WhiffAway Smart Washrooms provide a scalable platform and delivery model which monitors usage patterns and generates reports, while helping to determine what drives the customer experience. Use of the data enables continuous improvements and drives efficiencies. WhiffAway’s Smart Portal captures real time data, providing a status of assets in the washroom and this is presented on a user-friendly dashboard which can be easily customised to present data in different formats and personalise alerts.
Sensor applications include: usage sensors – determining usage and ‘end-of-life’; wipe sensors – to monitor urinal cleaning patterns; tap sensors – to identify temperature and stagnant water conditions for Legionella control; air quality sensors which monitor relative humidity, volatile organic compounds (VOCs), C02 and temperature; and waste pipe sensors – to predetermine maintenance patterns and help avoid ‘run to breakdown’ scenarios.
All mechanically-based systems require maintenance. WhiffAway’s smart platform system enables service providers to carry out routine maintenance when required – and real-time data helps identify problems before they occur, reducing expensive reactive call-outs. Identifying traffic patterns enables engagement with designers to improve washroom formats and manage capacity.
“While truly ‘smart’ washrooms are a very new concept, the IoT sensor technology we use is not,” said WhiffAway Group CEO James McLean. “WhiffAway is applying these sensors to provide tangible benefits and savings to its customers. These include monitoring water usage and leak detection, air quality alerts when malodours are detected, waste pipework congestion sensors to alert blockages in the lines as well as consumable monitoring. This is all displayed holistically on a 2D dashboard and 3D map which is unique to the industry.
“WhiffAway Smart Washrooms Platform delivers a wide range of benefits for Facilities Managers. By collecting data in real-time, trends can be identified to prompt routine maintenance of delivery systems and the replenishment of consumables. This, in turn helps avoid unnecessary breakdowns and increases customer satisfaction. The future of washroom management is here.”
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