Visitor FAQ

Visitor

HOW CAN I REGISTER TO ATTEND THE 2018 EVENT?

Registration for the 2018 show is not yet open, check back soon.

WHEN WILL I RECEIVE MY VISITOR BADGE?

Facilities Show 2018 is an environmentally friendly show and we will not be mailing out badges in advance of the show. You will receive a confirmation email once you've registered, which with include a link to your badge, that you can either print before arriving or print on arrival at the show.

WHAT SHOULD I DO IF THE DETAILS ON MY BADGE ARE INCORRECT?

At any time, you can access your details following the registration link from the home page and by using your unique reference number (which will be in your confirmation email) you can amend your own details. Otherwise, when you arrive onsite at Facilities Show 2018 the staff on the badge query desk in the registration area can amend any details and print off a revised version of your badge.

WHAT IF I HAVE FORGOTTEN MY BADGE WHEN I ARRIVE AT THE SHOW?

Just go to the registration desk at the entrance and give the staff member your name. They will locate your details on our database and issue you with a new badge.

WHERE CAN I FIND INFORMATION ABOUT ACCOMMODATION AND WHERE TO GO IN THE EVENING?

Check out the when & where page for detailed information on accommodation when visiting Facilities Show in June 2018.

WHERE CAN I EAT?

Refreshments are available from a number of cafés and bars throughout the main concourse at ExCeL and within the exhibition halls, which offer anything from a quick drink to a more substantial meal.

WHAT HAPPENS IF I DON'T RECEIVE MY E-BADGE BEFORE THE SHOW?

In the unlikely event that you don't receive your e-badge in advance of the show, don’t worry. You can speak to one of the registration team on-site and they will print out a badge for you.

WHAT ARE THE 2018 OPENING TIMES?

Facilities Show opens at 10am daily

Tuesday - 19 June 2018 - 10:00hrs  til 17:00hrs
Wednesday - 20 June 2018 - 10:00hrs til 17:00hrs
Thursday  - 21 June 2018 - 10:00hrs til 16:00hrs

MY QUESTION HAS NOT BEEN ANSWERED, WHO DO I CONTACT FOR MORE INFORMATION?

Please get in contact with one of our friendly team who'll happily assist you.

IS THERE PARKING AT THE VENUE?

Parking at ExCel in the orange undercroft car park and the east car park is £20 per day. Parking in the Royal Victoria multi-storey car is £15 per day. From Tuesday 28th February an online booking platform will be available at www.excel.london

Daily parking charges for other vehicles are as below:

  • £20 for minibuses/vans up to 3.5T
  • £30 for coaches
  • £35 for lorries/vehicles over 3.5T
  • Free for motorcycles

For a map showing ExCel’s car parks please visit http://excel.london/visitor/getting-here/driving-and-parking

HOW CAN I REGISTER MY COLLEAGUES?

Your colleagues will need to register online ahead of the show in order to join you. They will be kept up to date with the latest news from Facilities Show to ensure they get the most out of their time at the event.

CAN I REGISTER WHEN I ARRIVE AT THE EXHIBITION?

You are welcome to register at the event but to save time when you arrive, we suggest you register before you arrive.

CAN I BRING CHILDREN?

As Facilities Show 2018 is a trade event, children under 16 are not permitted to attend the exhibition. The Organisers reserve the right to refuse entry into the exhibition.

AS A VISITOR TO FACILITIES SHOW 2018, DO I HAVE ACCESS TO ANY OTHER CO-LOCATED SHOWS?

Yes, your badge for Facilities Show 2018 will enable you to access the adjoining shows covering security, safety, field services, fire and corporate wear:

  • IFSEC International
  • Safety & Health Expo
  • Service Management Expo
  • Firex International
  • Professional Clothing Show